I'm in a desperate need for beauty tips! please help :) ?

I'm not a very high maintenance type of person, but I want to start looking better. I don't normally apply make-up, and am horrible at choosing colours that suit my skin tone. I'm getting my hair cut today(put a link at the bottom of the style I'm getting and my picture) and am keeping my natural colour but want to get highlights. I'm thinking of copper highlights. I don't know where to place the highlights though…help?

Can you please give me any advice on what colours I should wear, any hair styling tips(my hair either goes really flat or really puffy), and some make-up style tips for me. Any advice on ways to make me look prettier are much appreciated. I need help badly lol!

Here's the link I told you about :) http://s524.photobucket0o0com/albums/cc326…

Thanks so much!