How up to date is DMV information used by Car Insurance?

Hi,

California DMV screwed up my driver's record causing my car insurance premium to go up. Now DMV says the problem is corrected, but agent (Farmers) says their direct access to DMV record says it's not corrected. How up-to-date is the information they're accessing? Are they really accessing DMV or some 3rd party supplier like ChoicePoint?

Thanks